Effective Date: 1st July 2025

1.Who Are We

Numex Accounting (“Numex”, “we”, “us”, or “our”) is a business accounting software solution developed and managed by Jayset Consulting and Axon Information Systems. We are based in Accra, Ghana, and are committed to protecting the personal data of our users in accordance with the Ghana Data Protection Act, 2012 (Act 843) and the European Union General Data Protection Regulation (GDPR) where applicable.

2.What Does This Notice Cover

This privacy notice explains how Numex collects, uses, stores, and protects your personal data when you use our services, including our web application, website, mobile platforms, and support channels. It also outlines your data rights and how to exercise them.

3.What This Notice Doesn’t Cover

This notice does not apply to third-party services or platforms that may be linked to or integrated with Numex. We encourage you to review their privacy policies separately.

4.Personal Data We Collect and How We Get It

We may collect the following categories of personal data:

• Identity Data: Full name, email address, phone number, business name, business registration number
• Financial Data: Bank account details, transaction history, invoices, expense records
• Technical Data: IP address, browser type and version, device identifiers, operating system
• Usage Data: How you interact with our app, timestamps, clicked features
• Location Data: When enabled, we may collect approximate location

 

We obtain this data:

• Directly from you during registration or form submissions
• Automatically as you use the app or website
• Through cookies and tracking technologies
• From third-party services you connect to Numex (e.g., MoMo or payment gateways)

 

5. How We Use Your Personal Data

We only process your personal data where there is a lawful basis to do so. These include:

• Contractual necessity – to deliver the Numex services you signed up for
• Legitimate interest – to improve our services, prevent fraud, and support users
• Consent – for marketing communications or tracking cookies
• Legal obligation – to comply with financial or regulatory requirements

 

We use your data to:

• Provide, operate, and maintain the Numex platform
• Personalize and enhance user experience
• Process transactions and manage subscriptions
• Respond to support requests and inquiries
• Notify you of updates or system changes
• Comply with anti-money laundering and tax laws

 

6. Cookies and Similar Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enable secure login sessions
• Analyze platform usage for performance improvements
• Personalize content and support

You can manage cookie preferences at any time through your browser settings.

We ask for your explicit consent where legally required.

7. How We Share Your Personal Data

We do not sell your personal data. However, we may share it:

• With trusted service providers under data processing agreements
• With regulators, courts, or authorities when legally required
• With third parties in the event of a merger, acquisition, or restructuring

All processors handling your data are contractually obligated to comply with data protection laws, maintain confidentiality, and ensure security.

8. Personal Data Retention

We retain personal data:

• For the duration of your Numex account and as long as needed for service provision
• For legal, accounting, or tax compliance requirements
• For a maximum of 2 years after account closure unless a longer retention is mandated

Data no longer required will be securely deleted or anonymized.

9. Security

We implement technical and organizational measures to safeguard your data, including:

• Encryption of personal data in transit and at rest
• Regular security audits and penetration testing
• Restricted access based on role and authorization
• Business continuity and disaster recovery plans

In case of any data breach, we will notify affected users and regulators as required by law.

10. International Transfers

If we transfer your personal data outside of Ghana or the EEA, we ensure it is:

• Sent to countries deemed to have adequate data protection by the Ghana DPC or EU
• Protected by standard contractual clauses or equivalent safeguards

11. Your Rights

You have the right to:

• Access your data and receive a copy
• Rectify inaccurate or incomplete data
• Delete your data (the “right to be forgotten”)
• Restrict or object to certain processing
• Withdraw consent at any time where consent was given
• Lodge a complaint with the Ghana Data Protection Commission or other supervisory authority

To exercise any of these rights, contact us using the information below. We will respond within 30 days.

12. Updates to This Notice

We may revise this policy to reflect changes in legal, regulatory, or operational requirements. We will notify you via email or in-app notice for material changes.

Last updated: 25th June 2025

13. How to Contact Us

For privacy-related inquiries or to exercise your data rights, please contact:

Email: support@numex.app

Data Protection Officer: dpo@numex.app